RETURNS & POLICIES
How returns, replacements, and refunds work on Best Tailgate.
Custom-made to order
Every Best Tailgate item is custom-made to order — nothing is printed until you buy it, and each piece is produced specifically for you. Because of that, we can't accept returns or exchanges for buyer's remorse, a change of mind, or the wrong size ordered by mistake. Please check the size guide before you order.
Defects, damage & wrong items
If your item arrives defective, damaged, misprinted, or simply not what you ordered, we'll replace it or refund it. Contact us within 30 days of delivery and include photos of the problem — that's usually all we need to make it right.
Lost in transit
If your order never shows up, tell us within 30 days of the estimated delivery date and we'll track it down, replace it, or refund it.
How to start a claim
Email support@besttailgate.com with your order number and, for a defect or damage, a photo or two. We'll review it and arrange a replacement or refund. Most claims are resolved within a few business days.
This policy is part of our Terms of Service. It doesn't affect any rights you have under applicable consumer protection law.